MishMoney app Privacy Policy

This Privacy Policy explains how [LEGAL COMPANY NAME], registered at [REGISTERED OFFICE ADDRESS], Hungary ("MishMoney", "we", "us", or "our"), collects, uses, stores, shares, and protects personal information when you use the MishMoney mobile application, website, and related services (collectively, the "Service").

By using MishMoney, you acknowledge the data practices described in this Privacy Policy.

MishMoney is intended exclusively for individuals who are 18 years of age or older.

1. Data Controller and Contact Information

The data controller responsible for the processing of personal data in connection with MishMoney is:

Company: [LEGAL COMPANY NAME]
Registered Office: [REGISTERED OFFICE ADDRESS]
Country: Hungary
Website: mishmoney.com
Privacy and Support Email: support@mishmoney.com

Questions, requests, or complaints concerning your personal data may be submitted to support@mishmoney.com.

2. Information We Collect

Depending on how you use MishMoney, we may collect and process the following categories of information.

Account and Profile Information

This may include:

  • email address;
  • username;
  • full name;
  • gender;
  • confirmation that you are at least 18 years old;
  • profile picture;
  • gallery images;
  • location information provided through the Service;
  • profile biography;
  • Instagram username, if voluntarily provided;
  • account and internal user identifiers;
  • account creation and account status information.

MishMoney does not require your exact date of birth as part of its age confirmation process. Users are instead required to confirm that they are at least 18 years old.

Public Profile Information

Certain information is displayed to other MishMoney users as part of your public profile.

Depending on the information you provide and your use of the Service, this may include:

  • profile picture;
  • gallery images;
  • Instagram username, if provided;
  • location;
  • biography;
  • number of calls;
  • price per minute (USD/min);
  • rating;
  • availability status, including Online or Offline status.

You should not include information in your public profile that you do not want other MishMoney users to see.

Activity and Availability Information

We may process information relating to your activity on MishMoney, including:

  • Online/Offline availability;
  • last activity information;
  • number of calls;
  • incoming and outgoing call history;
  • call status;
  • call timestamps;
  • call duration;
  • billed call duration;
  • price per minute;
  • ratings and rating-related information.

Video Call Information

MishMoney processes technical and transactional information necessary to establish, operate, and account for video calls.

MishMoney does not record or store the audio or video content of video calls.

Video communication is technically facilitated through Agora.

Chat Information

Private chat functionality is provided through Agora Chat.

Chat messages may remain available through the Service so that users can access their previous conversations. The storage and technical handling of private chat messages is performed through Agora's infrastructure.

MishMoney's operator does not ordinarily have access to the content of users' private chat conversations.

Payment and Transaction Information

Payment processing is provided through Stripe.

MishMoney does not store complete payment card numbers, CVC/CVV codes, or full card credentials. Such payment credentials are processed by the applicable payment provider.

Payments may also be initiated using supported payment methods such as Apple Pay and Google Pay, with the underlying payment processing handled through Stripe where applicable.

MishMoney may retain transaction and accounting information necessary to operate the Service, including:

  • transaction identifiers;
  • Stripe Payment Intent identifiers;
  • related call identifiers;
  • payer and creator account identifiers;
  • transaction amount;
  • currency;
  • billed minutes and call duration;
  • applicable price per minute;
  • platform fee and related calculation information;
  • creator earnings associated with a transaction;
  • payment and transaction status;
  • transaction timestamps;
  • Stripe Connect account identifiers where applicable;
  • information necessary for accounting and invoicing.

Creator Information

Users who use MishMoney as creators may have additional information processed, including:

  • creator status;
  • creator-set price per minute;
  • Stripe Connect account identifiers and account status information;
  • call statistics;
  • ratings;
  • creator earnings and transaction records.

Payment account information is processed through Stripe.

Notifications and Technical Information

MishMoney may process technical identifiers required to provide application functionality, including push notification tokens and internal application or account identifiers.

Such information may be used to deliver notifications, maintain sessions, secure accounts, and operate the Service.

Reports and Blocking

If you report another user or are the subject of a report, MishMoney may process information associated with that report for safety, moderation, abuse prevention, and enforcement purposes.

We may also store information about users you have blocked or blocking actions affecting an account.

Customer Support

If you contact MishMoney support, we may process:

  • your contact information;
  • the content of your support request;
  • information you provide in connection with the request;
  • relevant account or transaction information necessary to investigate and respond to the issue.

3. How We Use Personal Information

We process personal information where necessary to operate, provide, protect, and administer MishMoney.

This includes using information to:

  • create and manage user accounts;
  • authenticate users;
  • provide and display user profiles;
  • provide location-related functionality;
  • provide private messaging;
  • establish and operate one-to-one video calls;
  • display user availability;
  • maintain call history;
  • calculate call duration and charges;
  • display and manage creator rates;
  • process payments;
  • facilitate creator payouts;
  • calculate platform fees and creator earnings;
  • create and maintain transaction and accounting records;
  • support invoicing;
  • provide ratings and call statistics;
  • deliver push notifications;
  • provide customer support;
  • process reports and blocking actions;
  • detect, investigate, prevent, and address fraud, abuse, unauthorized activity, or violations of our rules;
  • protect MishMoney, its users, and the integrity of the Service;
  • comply with applicable legal, accounting, tax, and regulatory obligations.

MishMoney does not currently use personal information for third-party advertising, marketing emails, behavioral advertising, or personalized advertising recommendations.

4. Service Providers and Third Parties

MishMoney relies on third-party service providers to provide essential functionality.

These may include:

Google Firebase
Used for services such as authentication, database functionality, cloud functions, notifications, and other backend infrastructure.

Stripe
Used for payment processing and Stripe Connect functionality, including creator payment-related services.

Agora
Used to provide video communication and private chat functionality.

Resend
Used to send transactional and service-related emails.

Szamlazz.hu
Used or intended to be used for invoicing and related billing functions.

Webnode
Used in connection with the MishMoney website and related website services.

Google / Gmail
Used for business, support, and related email communications.

These providers may process personal information on our behalf or as otherwise necessary to provide their services, subject to their applicable contractual terms and privacy practices.

We may also disclose information when required by applicable law, regulation, legal process, or a valid request from a competent authority.

5. Payment Information

Payments made through MishMoney are processed using Stripe and supported payment methods.

MishMoney does not directly store full payment card details such as your complete card number or CVC/CVV.

We may nevertheless retain transaction information necessary to identify and reconcile payments, calculate call charges, platform fees and creator earnings, provide support, maintain financial records, and comply with legal and accounting obligations.

Apple Pay and Google Pay may be available as payment methods where supported. Payment credentials associated with these services are handled by the relevant payment and wallet providers rather than being stored directly by MishMoney.

6. Communications and Video Calls

MishMoney provides one-to-one video calling and private messaging functionality using Agora services.

MishMoney does not record or store the audio or video content of video calls.

Private chat messages may be stored and processed through Agora to enable users to access their conversations within the Service.

Users are responsible for the information they voluntarily disclose to other users during calls, chats, or through their public profiles.

7. Information Visible to Other Users

MishMoney is a user-to-user communication platform. Certain profile information is therefore intentionally visible to other users.

This may include your:

  • profile picture;
  • gallery;
  • Instagram username, if provided;
  • location;
  • biography;
  • call count;
  • USD/min rate;
  • rating;
  • Online/Offline availability status.

Your email address, authentication credentials, internal Firebase identifiers, payment information, Stripe account information, support communications, and blocking information are not displayed as part of your public MishMoney profile.

8. Data Retention and Account Deletion

Users may request or initiate deletion of their MishMoney account.

When an account is deleted, the active account and associated profile content, including profile and gallery content, are removed in accordance with our account deletion process.

For platform security, fraud prevention, abuse prevention, enforcement, dispute handling, and protection against attempts to circumvent account restrictions, MishMoney may retain a limited record of certain deleted-account information for up to six months following account deletion.

Such retained information may include account identifiers, contact and basic account information, previous username, account status information, profile information, safety-related information, and other information reasonably necessary for these purposes.

After the applicable retention period, such information will be deleted or anonymized unless a longer retention period is required or permitted by applicable law.

Certain transaction, accounting, invoicing, tax, legal, or compliance records may be retained for longer periods where required by applicable law, even after an account has been deleted.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information;
  • request restriction of certain processing;
  • object to certain processing where applicable;
  • request data portability where applicable;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a competent data protection authority.

Some rights may be subject to legal limitations or exceptions.

To exercise your privacy rights or submit a privacy-related request, contact:

support@mishmoney.com

We may need to verify your identity before fulfilling certain requests.

10. International Data Transfers

MishMoney is operated from Hungary and is intended to be available internationally.

Some of the service providers used by MishMoney operate internationally. As a result, personal information may be processed or stored in countries outside Hungary and outside the European Economic Area (EEA), including countries whose data protection laws may differ from those in your country.

Where required by applicable data protection law, appropriate safeguards will be used for international transfers of personal data, which may include contractual safeguards such as applicable Standard Contractual Clauses or other legally recognized transfer mechanisms.

11. Age Requirement and Children's Privacy

MishMoney is intended only for individuals aged 18 or older.

Users are required to confirm during registration that they are at least 18 years old.

MishMoney does not knowingly permit individuals under the age of 18 to use the Service.

If we become aware, including through a user report, that an account is being used by a person under 18, we may suspend or delete the account and take appropriate steps regarding the associated information.

If you believe that a person under 18 is using MishMoney, please contact:

support@mishmoney.com

12. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Authentication is provided through Firebase Authentication. MishMoney does not store users' passwords in its application database.

Payment credentials are handled through payment providers such as Stripe rather than being directly stored by MishMoney.

Video and chat functionality is provided through Agora infrastructure.

Although we take reasonable measures to protect information, no electronic transmission, internet service, or data storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account has been compromised.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to MishMoney, our data practices, legal requirements, or third-party services.

The current version will include a revised Last Updated date.

Where changes are material, MishMoney intends to notify users within the application.

We encourage users to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to exercise your privacy rights, contact us at:

MishMoney
Operator: [LEGAL COMPANY NAME]
Registered Office: [REGISTERED OFFICE ADDRESS]
Country: Hungary
Email: support@mishmoney.com
Website: mishmoney.com


Last Updated: September 17, 2026